But starting in June 2022, the built-in Quick Assist app no longer works and has been replaced with a version that’s available via the Store. Just open the app and type in a 6-character code…then BOOM, you’re sharing screens and getting the help you need. It was built-in to Windows 10/11 so using it is (supposed to be) really easy. Quick Assist is a pretty great way to help another Windows user.
You’ll want to test it yourself to be sure how it behaves, but I’ll explain as much as I can below.
The end result was consistently having WebView2 installed for all users and the updated Quick Assist app working for Standard users (and admins). I’ve tested this method on the 64-bit versions of Windows 10 20H2 (19042), 21H2 (19044) and Windows 11 (22000) from fresh installs off the ISO going through Autopilot, and with devices that were already deployed and managed with Intune. Well, except for maybe running the app itself if and when they ever need your help. I’ll show you how to deploy the new Quick Assist app from the Store, along with the WebView2 runtime that is required for it to work, all without your users needing to do anything.
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